Software Development
We offer a range of Software Development services including Enterprise Web Application Development, Microsoft Power!

IT Services
Our IT services include a 24X7 Services Desk, Cloud migrations, Network, and Security Operating Centers & IT strategy Consultancy.

Accounting Services
We specialize in Australian and UK accounting BPO services. Our accountants are skilled in bookkeeping, financial statement, Australian tax preparation and SMSF services.

Digital Services
Our expertise in Digital services includes Digital Marketing services, Drafting Services, Back-office Operational services, Administrative services & many more.

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BISTEC Global Services

Digital marketing is the online promotion of products and services.  

Digital marketing is performed either by paying for online advertisements, or alternatively by online marketing and communications activity via email, social media, content creation, and search engine optimisation (SEO).

Digital marketing

Creation, coding and development of software for business applications and mobile apps; providing technology solutions and consultancy services to assist application development.

Application development can use Waterfall or Agile methodologies.

Core to the Agile methodology, is DevOps where the Software Development and Live Business Environment Operations teams are joined, rather than being siloed, and where there is continuous deployment of updates, and automated software testing.

Application development is also referred to as custom software development.

The application development process includes
- a discovery phase
- confirmation of high level functionality
- estimation of development costs
- design of the UI / User Interface aka GUI / Graphical User Interface or the front end of an application
- design and architecture of the back end of the application
- specification of the technology stack
- ensuring best security standards and practices
- development of the prototype
- testing
- release to production, often as an MVP / Minimum Viable Product

Application development

Creating and selling computer software: whether for on premise, hybrid cloud, or cloud; whether created for commercial enterprises, not for profit, or for retail customers;  whether designed to run on a computer, a mobile device, a server, or cloud provisioned virtual hardware.

Computer software categories include:

- bespoke software designed for your needs: be it an app for your new start-up, a new website or an enterprise application for your business
- commercial off the shelf software (COTS) designed to be best in class for a specific business need or function.
- SAAS - software as a service - running from the cloud.  You don't need to do anything to support the software, you simply subscribe to the service.
- OS - operating software - the software that keeps your computer hardware, or indeed cloud hardware operating as it should
- PAAS - software that supports platform as a service - you don't need to look after the hardware, or the patching, or the provisioning, this is all done for you
- SASE - pronounced SASSY - the new software that 'virtualises' all the hardware and connectivity - so you never need to buy or look after a firewall again

Standard core business software application types include ERP (Enterprise Resource Planning), MRP (Manufacturing Requirements Planning), CRM (Customer Relationship Management), Finance, Accounting, and HR - furthermore each business sector will have specific application types.

Core consumer software categories include gaming, gambling and social media as examples, but the total range of consumer software categories is vast.

The scope, function, and role of software applications is going through a generational change with the power of AI technologies.

Software

Web development services and technology to design, create, and manage websites, so that they deliver for your business, and perform well. 

Designing websites and website applications with strong UIs (user interface) and UXs (user experience) so that they are easy to use, appealing to look at, and well structured from a logical and business perspective.

And then, beyond the design and the function, there is the performance.  It is vital that a website is responsive and fast: this is a function of the hosting, the architected design, and the technologies and languages chosen to build it with.  If the website has business functions, then reliability and accuracy is mandatory.  Integrity of data is ensured by adhering to ACID design principles.

Finally there is the key element of security.  Websites need to be built in alignment with OWASP, and developer teams should have a "security first" approach to design, with assigned AppSec responsibilities.

Website Development and Support

Providing the accounting services that your company needs, from annual accounts to book keeping services, tax advice, payroll, benefits and more.  Meeting the required ACA, ACCA and CIMA qualifications; delivering to high standards and with good value.

Accounting Services / Accountants

Providing technology, services and support for Business Process Outsourcing or BPO: where business functions and processes are outsourced to a third party.

BPO is performed for reasons including increasing efficiency of operations, reducing costs, and gaining external expertise and competitive advantage.

BPO can be for the repetitive transactional elements, or can include entire business functions.

Outsourced business processes can be performed purely by remote teams, or remote teams and a combination of Robotic Process Automation / RPA and Artificial Intelligence / AI, or can be performed purely by RPA and AI with internal functional oversight.

BPO can be performed for any business function, including both operational functions common to all businesses, including Finance, Sales, Marketing, IT and Technology, Legal, Human Resources / HR, Customer Service, Public Relations / PR, but also creative and IP generative functions, such as software development, branding, and product design.

By outsourcing business processes, a company can leverage both the experience and technology implemented efficiencies of the specialist: avoiding the costs of recruitment, employment, and avoiding the cost re-inventing the wheel for common functions, enabling a business to focus on the service and product offerings that deliver the core value to the client.

Business Process Outsourcing - BPO

IT Managed Service Provision (IT MSP) /  IT Services / IT Service Management (ITSM) covers the provision of support for any or all elements of your IT applications and infrastructure: be it strategic IT leadership, network service provision, cyber security, and application support, through to IT help desk services for your employees.  

Ensuring robust, resilient, secure IT services for your organisation, helping make IT a business enabler rather than a cost, and ensuring that your IT runs smoothly.

IT Managed Service Provider / IT Services / IT Service Management 

Enabling a company to bring together all its disparate data repositories, so that it can be analysed as a whole, and deliver a single source of truth. 

Data integration

Digital Transformation is the process of transforming a company's business processes alongside selecting, implementing and leveraging best fit technology solutions to enable those processes to deliver increased value, efficiency and profitability.  Also referred to as IT Transformation.

A central element of digital transformation is effective project and programme management.

Working back from required business outcomes, determining the approach, technologies, and partners needed to assist in the realisation of those outcomes.

Effective project and programme management is not just about following a methodology or framework, such as Prince2 or Agile, it is about team leadership, team work, collaboration, and strong relationships.


Digital Transformation (DX)

Software applications and associated services dedicated to analysing business information, presenting it in a clear way, so that the right business decisions can be made, and strategies adopted, to seize opportunities, solve problems, and mitigate risks.

Business Intelligence Software / BI software and services

IT is the world of Information Technology, and covers everything to to with computer hardware, computer software, information stored on computers, whether in the cloud, or on premise in your own data centre.

IT includes storing, processing, creating or changing data on a computer system - from managing your company accounts, to running your company factory, to creating amazing films, music, art and literature.

IT is at the heart of our world - with applications getting easier and faster to use, and doing more and more for us.

From smart fridges, to smart houses to smart cities - the beauty of efficiency and automation, versus the worries over data privacy, camera surveillance, and govt needs to know, versus an individual's right to privacy.

From cyber currency to cyber crime, from information clarity to online manipulation, troll farms, the dark web, and cyber crime.

This is all the area of IT.

Software development, IT managed services, Accounting BPO services & digitally enabled services.