As a focused, independent company, we're building on our foundation of excellence by creating systems in new ways. Bringing in the right partners, investing in our business, and working side-by-side with our customers to unlock potential.

Our global base of customers — including 75 of the Fortune 100 — partner with us for expertise, value creation, speed and agility.

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Kyndrl

Digital Transformation is the process of transforming a company's business processes alongside selecting, implementing and leveraging best fit technology solutions to enable those processes to deliver increased value, efficiency and profitability.  Also referred to as IT Transformation.

A central element of digital transformation is effective project and programme management.

Working back from required business outcomes, determining the approach, technologies, and partners needed to assist in the realisation of those outcomes.

Effective project and programme management is not just about following a methodology or framework, such as Prince2 or Agile, it is about team leadership, team work, collaboration, and strong relationships.


Digital Transformation (DX)

ERP or Enterprise Resource Planning software is an integrated suite of software applications for managing your business operations, including Finance, Procurement, Manufacturing, Distribution, and Service Delivery, and across all business sectors.    MRP or Manufacturing Resource Planning is an integrated suite of software application for managing the business operations of manufacturing companies.

MRP acronym is also used for Materials Requirement Planning which represents a subset of the scope of Manufacturing Resource Planning.

ERP and MRP software and implementation services

Everything from migration to cloud, to supporting different platforms including AWS, Azure, Google Cloud (GCP), and layered with managed services on top.

Cloud Managed Service Provider

Creation, coding and development of software for business applications and mobile apps; providing technology solutions and consultancy services to assist application development.

Application development can use Waterfall or Agile methodologies.

Core to the Agile methodology, is DevOps where the Software Development and Live Business Environment Operations teams are joined, rather than being siloed, and where there is continuous deployment of updates, and automated software testing.

Application development is also referred to as custom software development.

The application development process includes
- a discovery phase
- confirmation of high level functionality
- estimation of development costs
- design of the UI / User Interface aka GUI / Graphical User Interface or the front end of an application
- design and architecture of the back end of the application
- specification of the technology stack
- ensuring best security standards and practices
- development of the prototype
- testing
- release to production, often as an MVP / Minimum Viable Product

Application development

UI is the term used for the design and layout of the User Interface.  

UX is the term for the user experience.  A well designed user interface will deliver a great user experience. 


The UX and UI are at the heart of digital transformation. 

Moving from legacy systems and applications that are challenging to use, and business limiting more than business enabling, to systems that are seamless, intuitive, and enjoyable to use.

The core of the user experience will ultimately be driven by the system architecture, but the UX detail needs to be defined alongside, or even in advance of the user interface. It is the role of the system designer to think not just define the required steps of the user experience, but also to be aware of, and account for, "corner cases" that could result in a failed operation or transaction.


UI stands for User Interface, which refers to the visual design and layout of an application or website. UI design includes elements such as buttons, menus, forms, images, and other graphics that a user interacts with when using the application or website. The goal of UI design is to create a visually appealing and intuitive interface that helps users complete their tasks efficiently.


UX and UI : Digital Product Design

Enabling a company to bring together all its disparate data repositories, so that it can be analysed as a whole, and deliver a single source of truth. 

Data integration

SASE - pronounced "sassy" is a "zero trust" network service, where all network equipment is virtualised, removing the requirement to manage, monitor, control, and update physical network infrastructure. 

SASE - Secure Access Service Edge 

Providing strategy and consultancy services so that appropriate corporate governance is in place, enterprise risk is managed, and regulations are complied with.

Providing technology platforms that assist with GRC.

GRC - Governance, Risk, and Compliance

A single platform or set of services that cover all elements of cyber security, provided by a single vendor.

Unified cyber security can include only cyber tools and technologies provided by that vendor, or can include a range of cyber tools and technologies provided by a number of different vendors, but managed within, interfacing to, and overseen by a single platform.

Unified Cyber Security

IT Managed Service Provision (IT MSP) /  IT Services / IT Service Management (ITSM) covers the provision of support for any or all elements of your IT applications and infrastructure: be it strategic IT leadership, network service provision, cyber security, and application support, through to IT help desk services for your employees.  

Ensuring robust, resilient, secure IT services for your organisation, helping make IT a business enabler rather than a cost, and ensuring that your IT runs smoothly.

IT Managed Service Provider / IT Services / IT Service Management 

Services and technologies to support the fast and reliable delivery of cloud applications.

Services including management, performance enablement, and security for all elements of cloud infrastructure, across platforms: including Azure, Google, AWS, Oracle, Alibaba, and across network service providers

Cloud Networking

AI as a Service / AIaaS - pronounced "ace" is a platform that ingests and analyses specific known data sets, and then provides output that meets confirmed quality criteria, and provides certainty, where required, with regard to IP sources and ownership.


Generative AI platforms are trained on, and ingest large volumes of data from multiple sources.  The issue with this is that the factual integrity of the input, along with IP ownership of the input cannot be confirmed, which makes commercial usability and value of the output questionable.    

AIaaS platforms give control of the data ingested to the user - e.g. internal corporate documentation and contracts, specific website links - so that the IP ownership is known, the credibility of the sources are confirmed, and accordingly the user can know the allowable commercial use cases of the output.

Vertical AI - AI designed for a specific sector or vertical is typically an example of AIaaS.

AI as a Service - AIaaS

We design, build, manage and modernise the mission-critical technology systems that the world depends on every day.